ACCEPTANCE OF TERMS
For more than 50 years, Siskiyou has been an established manufacturer and innovation-leading supplier of motion control, optomechanics, and life science equipment. Siskiyou's website is an eCommerce site, and its policies reflect our commitment to protecting sensitive customer information.
COLLECTION OF PERSONAL INFORMATION
When you use SISKIYOU, we may collect information that personally identifies you (personal information). This information can include your name, title, company affiliation, address, telephone numbers, and email address. We will collect billing and credit card information if you purchase products through SISKIYOU.
We do not collect your personal information unless you voluntarily provide it. However, you may be required to provide certain personal information to us when you use certain services on the site or purchase products. These may include registering for an account on our site, emailing us, and submitting your credit card or other payment information when ordering or purchasing products.
Generally, we use this information for, but not limited to, when you make a literature request, request a return authorization number (RMA#), request technical support, or submit ideas or suggestions concerning the products you requested. We may also gather additional personal or non-personal information in the future. When establishing a credit line account with us, we will collect financial information, such as your credit card number and expiration date, bank, and credit references.
USE OF PERSONAL INFORMATION
You can use most of the site without providing personal information. However, you must provide personal data to make an order, request literature or technical support, obtain a Return Merchandise Authorization Number (RMA#), or see product price and availability information.
SISKIYOU uses your personal information:
*to operate our website(s) and deliver the products you have requested;
*to respond to your literature requests, RMA# requests, and technical support requests;
*to evaluate and respond to your ideas or suggestions; and
*to inform you of other products or services available.
Unless you request otherwise, we may occasionally alert you to product upgrades, special offers, updated information, and other new services from Siskiyou.
SHARING INFORMATION WITH THIRD PARTIES
Unless otherwise stated on the Site, SISKIYOU will not sell, rent or lease your personal information to other companies.
SISKIYOU may share data with trusted partners to verify credit information for online purchases or establishment of an account, help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to SISKIYOU, and they are required to maintain the confidentiality of your data.
Siskiyou may disclose your personal information only in exceptional cases, such as (i) to comply with valid legal requirements, such as a law, regulation, search warrant, subpoena, or court order; or (ii) when Siskiyou has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who, intentionally or unintentionally, may be causing injury or harm to SISKIYOU users or other persons or violating the Terms and Conditions of Use for this site.
Suppose Siskiyou or any component of Siskiyou's operations is merged with or acquired by another entity. In that case, any such successor or acquiring entity may become the successor to our obligations concerning the personal information you provided to Siskiyou, which would be necessary for the entity to continue Siskiyou's business effectively. By using this site, you consent to any such use of your personal information by such an entity assuming control of Siskiyou's operations due to a merger, purchase of Siskiyou assets, or liquidation of Siskiyou in bankruptcy or insolvency.
Suppose you do not want Siskiyou to communicate with you about other offers regarding Siskiyou's products, programs, events, or services by email, postal mail, or telephone. In that case, when prompted, you may select the option stating that you do not wish to receive marketing messages from Siskiyou.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Tracking User Behavior
SISKIYOU may keep track of the websites and pages our users visit within SISKIYOU to determine what SISKIYOU products are the most popular. We use the data to deliver customized content and advertising to SISKIYOU customers whose behavior indicates interest in a particular subject area.
Automatically Collected Information
SISKIYOU may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, to diagnose problems, and to provide general statistics regarding the use of the SISKIYOU website.
The SISKIYOU website may use "cookies" to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with the SISKIYOU site, a cookie helps SISKIYOU recall your detailed information on subsequent visits. Cookies simplify recording your personal information, such as billing addresses, shipping addresses, and more. When you return to the same SISKIYOU website, the previous information provided can be retrieved, so you can easily use your customized SISKIYOU features.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SISKIYOU services or websites you visit.
We do not engage in list selling or "cookie swapping" with other companies.
This site contains hyperlinks to other sites. SISKIYOU is not responsible for the privacy practices or the content of such sites, including any sites that may indicate a special relationship or partnership with SISKIYOU. The linked sites may collect your personal information when you connect to the site. This collection of information is not subject to Siskiyou's control.
SISKIYOU has taken strong measures to protect your personal information's security and ensure that your choices for its intended use are honored.
SISKIYOU secures your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
SISKIYOU uses the following methods for this purpose: SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.
Unfortunately, no internet or wireless network data transmission can be guaranteed 100% secure. As we strive to protect your personal information, you acknowledge that: 1) there are security and privacy limitations to the internet which is out of our control; and 2) security, integrity, and privacy of any information and data exchanged between you and us through the site cannot be guaranteed.
Children Under Thirteen
SISKIYOU does not knowingly collect personally identifiable information from children under thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, SISKIYOU may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and other general communication.
Suppose you want to stop receiving marketing or promotional communications via email from SISKIYOU. In that case, you may opt out of such communications. Customers may unsubscribe from emails by "clicking on the UNSUBSCRIBE button."
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
NOTIFICATION OF CHANGES
SISKIYOU welcomes your questions or comments regarding this Statement of Privacy. If you believe SISKIYOU has not adhered to this Statement, please contact us at:
110 SW Booth St
Grants Pass, OR 97526
Effective August 2023