Frequently Asked Questions

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Here are frequently asked questions, if your question is not listed in the topics shown, please use the link below to contact us so we can answer you right away. sales@siskiyou.com

Company Information

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A link is provided at the bottom of the page along with other important information. Or click  HERE.

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Yes, Siskiyou does ship internationally. During checkout you will be directed to an international checkout page which will show shipping options.

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Siskiyou sales staff is happy to provide formal quotes and may offer discounts for high-volume and educational customers, please contact us by the link below and request a quote. Our sales staff will respond as soon as possible.

Our sales team will need the following information to generate a quote: Your Bill-to and Ship-to addresses, Item part numbers and quantities, requested lead time, and any custom modifications desired.

CONTACT US

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Yes, click the link to fill out our credit application form. CREDIT APPLICATION FORM

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To avoid paying taxes on your online order, create an online customer account, then send us your login email address and tax exemption form to sales@siskiyou.com or CONTACT US. Processing normally takes about 1 business day.

How Do I...

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Most of our products have technical documentation available for download. First, navigate to the product page and choose product options of size, adjustment location etc... Next, a table with available downloads will appear at the bottom of the description. Filetypes include PDF, various CAD formats and images if available. Finally, download by clicking the link.

STEP-BY-STEP INSTRUCTIONS.

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Please send us an email with your request, we're happy to customize any of our products to meet your needs. Details of size, configuration and environmental conditions will help us address your needs, please include all the details you can. One of our sales or engineering staff will respond at their earliest opportunity.

 CONTACT US

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Information about OEM Support: Click HERE.

Product Manuals: Click HERE.

Application Drawings: Click HERE.

RoHS, REACH and CE Certifications: Click HERE.

Siskiyou's Quality Policy/Manual: Click HERE.

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Can't find an answer to your question? Contact us HERE